What is the average turnaround time for custom orders?
Our standard production time is typically 7 to 14 business days, depending on the complexity of the design and the quantity ordered. For urgent requests, we offer expedited shipping options to ensure your promotional gifts arrive exactly when you need them. Please contact our support team for a precise timeline based on your specific requirements.
Can I request a physical sample before placing a bulk order?
Yes, we highly recommend ordering a sample to ensure the material and print quality meet your brand standards. While there is a nominal fee for individual samples, this cost is usually credited back to your account once you proceed with a full-scale order. This process ensures complete satisfaction and eliminates any surprises regarding the final product’s appearance.
What types of branding techniques do you offer for notebooks and planners?
We provide a wide range of premium branding options, including hot foil stamping, debossing, and high-definition UV printing. Whether you want a subtle, elegant logo or a vibrant, full-color design, our experts will guide you in choosing the best method for your selected material. Our goal is to ensure your brand’s identity is represented with the highest level of precision and durability.
Do you offer international shipping for your promotional gift sets?
Absolutely, we have a dedicated logistics network that allows us to ship our products to clients all around the globe. Shipping costs and delivery times vary by location, but we always strive to find the most cost-effective and reliable carriers for our international partners. Every shipment is carefully packed in reinforced boxes to ensure your items arrive in perfect condition.
Is there a minimum order quantity (MOQ) for custom rigid boxes?
Since our rigid boxes are handcrafted and customized to your specific dimensions, we typically require a minimum order of 50 to 100 units. This allows us to maintain our high-quality standards while keeping the price per unit competitive for your business. For larger quantities, we offer significant volume discounts that provide even greater value for your branding investment.
